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在当今全球化的商业环境中，掌握销售英语的关键词对于拓展国际市场至关重要，本文将深入探讨一系列核心的销售英语词汇和短语，旨在帮助您在国际舞台上更加自信地沟通、谈判和成交。
基本销售用语
- Hello/Hi, welcome to [公司名] - 用来迎接客户或访客。
- How can I help you? - 表达愿意为客户提供帮助。
- Thank you for your visit/question/order. - 表示对客户的感谢。
- I'm here to assist you with your needs. - 强调自己的服务角色。
示例对话：
- 客户: Hello, I need some information about your products.
- 销售: Hi there! Welcome to ABC Company. How can I help you today?
产品介绍与推广
- Introducing our new product line. - 介绍新产品系列。
- This is a unique feature that sets us apart from competitors. - 突出产品的独特卖点。
- Our products are designed to meet the highest standards of quality and performance. - 强调产品质量。
- Try before you buy. - 邀请客户试用产品。
示例对话：
- 销售: Introducing our latest model, which boasts cutting-edge technology and unmatched durability.
- 客户: That sounds interesting. Can I test it out first?
- 销售: Absolutely! We offer free trials so you can experience the difference firsthand.
价格与优惠
- The price starts at $[金额], but we have special offers available right now. - 介绍基础价格及促销信息。
- For bulk orders, we offer discounts up to 20%. - 提供批量订购折扣。
- Take advantage of our limited-time promotion. - 吸引顾客抓住限时优惠的机会。
- Buy one get one free on selected items. - 推广买一送一的促销活动。
示例对话：
- 销售: The standard price for this item is $100, but if you purchase two or more units, you'll receive an additional discount of 10%.
- 客户: That's great! Do you have any ongoing promotions?
- 销售: Yes, we're currently running a "Buy One Get One Free" deal on certain models until stock lasts!
客户反馈与服务
- We value your feedback highly. - 表达重视客户意见的态度。
- Your satisfaction is our top priority. - 强调服务质量的重要性。
- Let me know if there's anything else I can do for you. - 邀请进一步交流需求。
- Our customer service team is always ready to assist you. - 保证持续的支持和服务。
示例对话：
- 客户: I had a bit of trouble setting up my new device yesterday.
- 销售: I apologize for the inconvenience. Our technical support team will be happy to guide you through the process step by step.
商务礼仪与文化差异
- Punctuality is key in business meetings. - 强调准时的重要性。
- It's important to respect cultural differences during negotiations. - 建议尊重不同文化背景下的谈判风格。
- A firm handshake is common practice when closing deals. - 描述常见的成交手势。
- Always follow up after a meeting to show appreciation. - 建议会后跟进以表达谢意。
示例对话：
- 销售: In many cultures, punctuality is crucial; therefore, I recommend arriving early to demonstrate respect for your counterpart's time.
- 客户: I appreciate your advice. What about body language during presentations?
- 销售: Body language varies widely across cultures, so it's best to observe local customs carefully and adapt accordingly.
通过熟练运用这些销售英语关键词和相关短语，您可以更有效地进行跨文化交流，提升您的国际业务能力，沟通不仅仅是传递信息，更是建立信任和理解的过程,愿您在全球市场中取得成功！
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涵盖了多种场景下的实用销售英语表达方式，旨在帮助读者在实际操作中灵活应用,希望对大家有所帮助！
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